Delivery & returns

Delivery

  • We deliver worldwide and we send all our orders with PostNord and/or their partners. www.postnord.se
  • With our standard shipping we can’t provide full tracking on international orders. This service is only possible on express shipping.
  • Your order will be delivered directly to given delivery address.
  • The delivery time can vary depending on flight connections and custom clearance.
  • Please contact us at: contact@collarofsweden.com if you haven’t received your order within 14 working days from order day.

Delivery time – Europe

  • Standard: 1 – 6 business days
  • Express: 1 – 4 business days

Delivery time – Worldwide

  • Standard: 6 – 14 business days
  • Express: 4 – 8 business days

Returns

For making a return of a product please use this returns form or send directly to:

Collar of Sweden AB
Hammarby allé 9
120 32 Stockholm
Sweden

Mark parcel with: RETURNED GOODS

Please fill in this return form and put together with your returned item for a quicker and easier refund.

You can also send the return form by email.
Send to: contact@collarofsweden.com

Note:
We can’t accept returns or make refunds on custom made collars, leads or name tags.

High paw!

// Collar of Sweden